RMA Handling        

CompuLab regularly approves returns for repair for cards under warranty, having no evidence of user-made damage. Prior to RMA approval, user must contact CompuLab's support for initial evaluation of required action. Depending on problem nature, CompuLab sometimes offers technical support, or discounted replacement, or guided repair by user, instead of return for repair.

Following CompuLab's support approval, user can initiate RMA process by sending short request to rma_adminl@lcompulab.co.il. You will then be asked to fill RMA form and ship according to instructions.

RMA turnover usually takes 6-7 weeks, but it can take longer in case of problems requiring special treatment. RMA status can be checked by sending request to rmainfol@lcompulab.co.il.

Service after warranty expiration can be obtained at fixed rates, see [Prices] >> [Services]