Support for the first 12 months is covered by purchasing an Eval Kit. The technical support contract specified here is required only after the first 12 months, or for commercial users who didn't buy Eval Kit at the first stage.
Note: CompuLab doesn't provide technical support for non-commercial entities.

Price: $1500

LCD Panel compatibility verification and s/w adaptation

CompuLab will check the specifications of a particular LCD panel for compatibility to the CoM graphics controller. CompuLab will also configure a generic LCD driver to support the requested panel. Panel interface debugging will be performed by customer.
This service is limited to the verification of up to three panels and one configuration of a generic driver for particular panel.
Note: This service is included in the Eval Kit price. It should be ordered separately only if the customer asks for additional verifications or adaptations.

Price: $600

Repair service after warranty expiration

Following warranty expiration, service is provided at fixed rates:
Card examination / testing - $50, for all cards regardless of test results, plus -
Card repair - $80, only for repaired cards.

Service is provided for batches of 10 cards or more. Shipment costs in both directions are the responsibility of the customer. Failing cards are discarded; CompuLab ships back only functional cards.

Manual modification of card from stock

This service allows evaluation of cards in configuration close to user's custom target.

Price: $240 per function.

For example, modification of CM-iGLX-D256-C500-N512-E-AT to CM-iGLX-D128-C500-N128 requires changes of two functions and removal of two others, so its price is $240*4. Modifications requiring too complicated actions are not offered.

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